Tuesday, May 19, 2020

Desktop Support Engineer

Capable in a system situation using PC software utilizing different systems administration innovations and convention

Read More: IT support technician skills

Aided the investigating of neighborhood availability issues.

If, oral, directed and composed type of correspondence with venture administrators among IT Team lead, collaborators, chiefs and customers during execution of Migration ventures at Omnicare.

Offer technical help interfacing with IT staff/clients to determine client needs and support. Give preventive support on frameworks as and when required.

Under direct management, take an interest in relegated ventures, venture groups, teams as pertinent.

Introduce and changed data innovation segments (e.g., organize segments, peripherals also software bundles.), just as arrangement and complete client design of new and client PC workstation profiles using window 7 OS.

Prepared end clients on the use of recently sent software bundles and new advances framework use activity.

Offered second level help to 800+ clients with Windows 2000, NT and 95 customers.

Troubleshot and settled equipment and software issues on Dell and HP workstations and desktops.

Introduced combo/modems cards and VPN customers, designed and tried.

Refreshed Remedy Helpdesk tickets reacted to telephone, email and in person demands for support, made Ghost pictures separated on desktops and PCs, spared Harmonic a huge number of dollars by getting supplanted justified items from the sellers.

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